YEARS
AS A CX SOLUTIONS CONSULTANT
YEARS
IN CX LEADERSHIP
YEARS
IN RETAIL, WHOLESALE & ECOMMERCE
With nearly a decade as a Presales Solutions Consultant at Zendesk, I have helped 100s of businesses align cutting edge CX technology and SaaS solutions with their Customer Experience goals.
But I was always driven by a vision to engage more deeply with the clients I worked with, throughout their entire customer lifecycle... from discovery to solution design and validation to onboarding and ongoing success
Also, I wanted to bring the full scope of my CX and Operations background in Retail & Ecommerce and the Fashion & Apparel industry in play, to dedicate even more depth of expertise to the businesses I'm helping.