Frimio

About Frimio

YEARS

AS A CX SOLUTIONS CONSULTANT

9+

YEARS

IN CX LEADERSHIP

10

YEARS

IN RETAIL, WHOLESALE & ECOMMERCE

11

Julie Fosselius


Founder & Customer Solutions Officer


With nearly a decade as a Presales Solutions Consultant at Zendesk, I have helped 100s of businesses align cutting edge CX technology and SaaS solutions with their Customer Experience goals.


But I was always driven by a vision to engage more deeply with the clients I worked with, throughout their entire customer lifecycle... from discovery to solution design and validation to onboarding and ongoing success


Also, I wanted to bring the full scope of my CX and Operations background in Retail & Ecommerce and the Fashion & Apparel industry in play, to dedicate even more depth of expertise to the businesses I'm helping.